Car Repair Center & Workshop Management System

What it does

A repair center loses money in small places: a car checked in without its odometer reading, a job started before the customer agreed to the price, a part fitted but never billed, a technician whose hours nobody counted, and a customer who never came back for the next oil change.

This system follows every car from the gate to delivery. A job card is opened in five steps: the customer, the car, the check-in (odometer, fuel level, priority, promised time and the customer's complaints), an optional first estimate and a review. Each job card moves through clear stages: draft, inspection, awaiting approval, approved, in progress, waiting for parts, quality check, ready and delivered.

During inspection the team fills a checklist — each item OK, needs attention or urgent — and writes the diagnosis. The estimate is built from parts taken from the branch stock (with the quantity available shown), labor by the hour and services from the price list, and the totals and tax are calculated. The estimate is sent by WhatsApp, SMS or email, and the customer approves or declines each line from the customer portal; approval can also be recorded at the counter with the method and the name of the person who approved.

Work starts only on approved lines. Technicians are assigned to the job and each one records when they start and stop, so you know how long every job took and how much each technician worked. Parts move from to-order to ordered, received and issued, and issuing deducts them from the branch stock. Before a car is marked ready, the system checks that all approved parts were issued and the odometer out is recorded.

On delivery the invoice is created from the approved lines, and payments can be full or partial, in cash, card or transfer. Estimates, job cards and invoices are printed as Arabic PDFs. Every action is recorded in the job card timeline with who did it and when.

The workshop dashboard shows open jobs, jobs by stage, cars inside the workshop, due reminders and workshop revenue, and the follow-up board shows every job as a card in its stage. The floor view shows every car inside every branch right now and what is late. Each car has its full history: visits, odometer readings, spending and service log, and service reminders by kilometers or date bring customers back on time.

The system includes a CRM for leads and follow-ups, finance and HR per branch, and network reports comparing branches. It is delivered in Arabic and English, set up with your branches, services, parts and prices, and your team is trained before go-live.