CASE STUDY

Appliances wholesale & retail

UNIQUE

A full ERP with an online store on top of it: products, stock, prices, customers and orders live in one system, in Arabic and English.

UNIQUE online store home page
UNIQUE online store home page
Industry
Appliances wholesale & retail
Launched
December 2025
Services
2
BEFORE & AFTER

What changed for UNIQUE

Before we came

UNIQUE sells home appliances wholesale and retail and runs its own deliveries. Stock, prices, customer orders, deliveries, returns and expenses were followed in separate files and notebooks, so nobody could say with confidence what was in stock where, which car carried what, or how much each day really earned.

The company also wanted to take orders online without typing every order into its records a second time.

  • Stock kept in separate files for each location
  • Orders, deliveries and returns followed on paper
  • No record of what each delivery car carried
  • Expenses and payments tracked separately
  • Online orders would have meant typing everything twice

After we delivered

Stock, prices and orders stop living in separate files: the shop floor, the office and the website all read the same numbers.

  • Stock per location with transfers between them
  • Every order tracked from request to delivery
  • Cars, routes and loaded products recorded
  • Payments, expenses and returns in one place
  • An online store that reads the same data
  • 15management screens in the ERP
  • 2languages: Arabic and English
WHAT WE BUILT

The system behind it

The ERP holds the company’s products, categories, stock, prices, customers and orders, and the public store is a window onto the same data, so nothing is entered twice.

Visitors browse the catalogue by category, place an order in Arabic or English, and the order lands in the system the team already works in.

HOW WE WORKED

From first meeting to launch

  1. 1

    Inventory and products

    Products, categories and prices with stock per location, reorder levels and transfers between locations.

  2. 2

    Orders, deliveries and returns

    The full order cycle from request to delivery, delivery cars and routes with the products loaded on each, factory orders to suppliers and returns with refunds.

  3. 3

    Finance, staff and reports

    Payments and expenses, a staff area where each employee records orders and expenses, and sales, inventory and financial reports.

  4. 4

    Online store

    A public store in Arabic and English on top of the ERP, so online orders land directly in the system the team already uses.

LET'S BUILD

YOUR VISION.
OUR TECHNOLOGY.

Tell us what your business needs. We'll build the system around it.

START A CONVERSATION →

or email us at info@nilexdigitalsystems.com